Date: Thu, Aug 12th, 2010 12:56:00 am
Job Title: Collector
Department: Payment Services
Location: Winnipeg
Job Description: As a Collector, you will be required to recover delinquent accounts from the company clientele. This is done by utilizing excellent customer service skills and a professional demeanor. With in-depth training and support, Collectors are to provide consumers with expert knowledge and understanding of loan policies and processes.
Responsibilities:
- Recover delinquent accounts while focusing on customer service and ensuring that accounts are collected in a firm professional manner.
- Manage inventory in an effective manner so that all accounts are worked thoroughly and in a timely fashion.
- Ensure collection practices are compliant under applicable laws and regulations
Qualifications:
- Strong verbal communication skills
- Computer literate
- Strong typing/keyboarding skills
- Sales Oriented with strong negotiation skills
- Demonstrated ability to deal effectively and professionally in a rapidly changing and fast paced environment
- Excellent problem solving skills
- Ability to maintain a high call volume and ensure accurate data entry
- Previous experience in collections is an asset.
If you believe you have the relevant experience, enthusiasm and great attitude that we're looking for - please submit your cover letter (including salary expectations) and resume by email: careers@ecarecenters.com or by fax: 204-940-4278.
E-Care Contact Centers is an equal opportunity employer committed to a diverse workforce. While we thank all that apply, only those selected for an interview will be contacted.
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